In the frenzy of a real emergency, it can be hard to think straight. Yes, it’s important to give your name and explain the situation when you call 911, but there’s some things you should tell them first if you’re calling from a mobile phone, just in case.
When you dial 911 with a cell phone, the call gets picked up by a nearby emergency services call center known as a public safety answering point (PSAP). They get your information then dispatch emergency personnel to your location. But sometimes things don’t work the way they’re supposed to.
For one, J.D. Biersdorfer at The New York Times explains that because mobile phones are not associated with…
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