How to Troubleshoot Android Auto Problems


Android Auto is a game changer in the car. Regardless of whether you have a dedicated Auto head unit, your car came Auto-ready, or you’re just using your phone in Auto mode, it’s a killer piece of software. But it can also be frustrating when things don’t work like they should. Here are some suggestions on what you can do if Auto isn’t working.

Step One: Check the Cable and Bluetooth Connections

This may seem like a no-brainer, but if you’re using a dedicated Auto head unit, the cable is the first place to start. If Auto simply isn’t loading for you, try swapping out the cable for a different one. There’s a good chance the one you’re using has been damaged, which can cause all sorts of weird issues.

Along those same lines, make sure your phone is paired and connected to your car’s head unit. While Auto does most things over USB—play music, Maps voice commands, etc.—it does rely on Bluetooth for voice calls. You’ll know if you have an issue here pretty quickly—just tap the phone button in Auto’s menu. If it tells you to connect your phone to make calls, then Bluetooth is disconnected. You’ll likely need to unplug the phone from USB and return to your head unit’s settings menu to re-pair the device. For exact pairing instructions, consult your car or head unit’s instruction manual.

Step Two: Check the App’s Permissions and Notification Access

From this point forward, the rest of our suggestions will apply to both the native phone Auto interface and the head unit. So if you’re having issues on either interface, try these.

App permissions can cause all sorts of weird issues if they’re not enabled, or have somehow become disabled. So if you’re having issues with phone calls, notifications, voice controls, or any mix of the…

Sasha Harriet

Sasha Harriet

As content editor, I get to do what I love everyday. Tweet, share and promote the best content our tools find on a daily basis.

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Sasha Harriet

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