Most ISPs offer business internet plans that cost a bit more, but also offer great features like no throttling, no data caps, and even higher speeds. And the chances are that you can get business internet in your home, whether you actually have a business or not.
What is “Business” Internet and How is It Different than “Home”?
There are some key things that set business internet plans apart from home internet, and if you rely heavily on the internet in your everyday life, you may want to consider making the switch. Like with anything, there are pros and cons. Let’s start with the good stuff.
Pro: Faster Speeds (And Usually No Throttling or Data Caps)
Some ISPs offer higher internet speeds (especially upload speeds) for businesses than they do for residential accounts. And that’s just the beginning.
It’s 2018, and at this point most ISPs are running metered networks for home service, meaning you get a certain amount of data you can use each month. If you go over that data cap, you get charged an overage. In the case of my provider, if you go over your data package three times, they automatically bump you up to the next package, costing you more money. For other ISPs, they might just charge you extra each month for what you use. And still others start throttling your speed when you reach your data cap.
But since businesses use more data (and also varying amounts) on a month-to-month basis, running a capped network doesn’t make a lot of sense. Most business internet plans have no data cap.
So if you’re sick of having to watch every gigabyte you download, plan your download days around your billing cycle, or anything else involved in avoiding data overages, a business plan may be for you.
Unlimited usage is arguably the biggest reason to consider a business plan over a home package, so if your home internet is already unlimited, a business plan may not be as enticing to you.
Pro: Better Support
When it comes to getting tech support from your ISP (for general network issues), it can be hit or miss on a home data plan. You could be waiting for ages and still just end up with a generic answer from a script-reading employee.
Support for business plans tends to be much better. In my case, the wait times are a fraction of what I’ve experienced in the past, and it feels like I’m talking to a real person who actually knows what they’re talking about—not someone just reading off a prompt.
In a perfect world, this would be a non-issue, because you’d never have to call tech support. But we don’t live in that world, so if having the best support you can get from your ISP is important, a business plan is a good solution.
Not only that, but the support in general is better. For example, I recently got an email…
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