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Jenny Arden: Look for Dark Horses and Misfits

Jenny Arden: Look for Dark Horses and Misfits

Author: Matt McCue / Source: 99U by Behance The Airbnb user experience design manager unpacks how Airbnb is designing for the superhost, what her team is learning offline that they are applying online, and how the line between design and business is so...

Steve Selzer: Designing for Friction

Steve Selzer: Designing for Friction

Source: 99U by Behance As experience design manager for Airbnb, Steve Selzer doesn’t fear friction; he embraces it. Avoiding friction means removing “opportunities for serendipity, confrontation, and personal growth,” says Selzer. In his 99U talk, he not only outlines...

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