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Your most effective employee could be a chatbot

Your most effective employee could be a chatbot

Author: Scott Horn / Source: VentureBeat Image Credit: Shutterstock.com / charles taylor Advances in artificial intelligence mean chatbots can automate more customer interactions than ever before. According to analyst firm Gartner, the usage of chatbots will...

How data analytics will help us understand chatbots

How data analytics will help us understand chatbots

Author: Nitin Donde / Source: VentureBeat Bots can augment human interaction, create greater business efficiencies, and remove friction from customer interactions. It’s also a market that’s attracting impressive investment dollars, with 180 bot companies...

How ambient computing will help chatbots evolve

How ambient computing will help chatbots evolve

Author: David Moss / Source: VentureBeat The smart home is stupid compared to what it could be. In order for the Internet of Things (IoT) to live up to its massive global potential, the smart home needs one key thing: consciousness. Rather than optimizing...

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