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Know Your Customers In The Digital Age

Know Your Customers In The Digital Age

Source: Dumb Little Man know your customer To know your customers is crucial if you want to provide excellent customer service to make sure your customers come back. Back in the days, when brick and mortar was king, knowing your customers was easy. You would see them...

How to Improve Sales with Online Chat Software

How to Improve Sales with Online Chat Software

Source: Dumb Little Man live chat software Whether it comes to pre-purchase guidance, sales or post-purchase support, modern customers desire nothing but swift, actionable service. Live chat has been answering those needs for a few years now, accounting for around 73%...

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