How to Change the “Reply To” Address for Email Messages in Outlook

Sometimes, when sending an email, you want the replies to go to a different email address than you sent the original from. You can do this in Outlook for individual messages or for all messages sent from a specific email account.

Say your boss asks you to send out an email about an upcoming meeting and he wants to know about any replies that come in from people saying they can’t attend. You can forward all replies to him, send him a summary of all the replies, or you can just have the replies go to him in addition to yourself.

If you use one email address for sending emails, but you always want to receive replies at a different email address, you can change the reply to email address for the account from which you send emails, so replies to all emails sent from that account are redirected to the other email address.

NOTE: If your email account is an Exchange account, which is typically a work or school email account that is provided through Microsoft Exchange Server, you most likely will not see the options for changing the reply to address that we discuss in this article.

We’ll show you how to change the reply to address first for individual email messages and then for all emails sent from a specific account.

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How to Change the Reply To Address for an Individual Email Message

To change the email address to which replies are sent for an individual email message, open Outlook and select the account in the left pane from which you want to send the email. Then, click the “New Email” button in the New section on the Home tab.

Add email addresses or a contact group to the To, Cc, and Bcc boxes as needed, enter a Subject, and type the message. Then, click the “Options” tab.

In the More Options section, click the “Direct Replies To” button.

Make sure the “Have replies sent to” box is checked (it should be by default). The email address for the currently selected account…

How to Set Up an Out of Office Reply on

If you’re going to be out of the office for a while, makes it easy to set up automatic replies that are sent out when you receive a message, letting the sender know you won’t be reading or answering emails during that time.

You can set up a custom message that will be sent out during a specific time frame, if you choose, to everyone who emails you, or only to people in your Contacts list. We’ll show you how.

NOTE: You can only use with Microsoft email accounts—,,, and

To get started, go to in your favorite browser and log in to the Microsoft email account from which you want to send an automatic reply. Then, click the gear icon in the upper-right corner of the page and select “Automatic replies” from the dropdown.

The Automatic replies pane slides out. To turn on automatic replies, click the “Send automatic replies” option. You can set a time period during which the automatic reply will be sent so you don’t have to worry about remembering to turn…

How to Disable the Unified Inbox (and Grouped Folders) in Outlook 2016 for Mac

By default, the folder list in Outlook 2016 for Mac is grouped into similar folders, which means that folders that are common to all your accounts, such as Inbox, Drafts, Sent Items, and Deleted Items, are grouped together.

The Inbox folder at the top of the folder list combines messages received in the inboxes for all your accounts, and then each separate inbox is listed below that. This allows you to quickly and easily check all your email without having to scroll to access your other accounts. You can also access Drafts, Sent Items, and Deleted Items for all accounts combined. The remaining folders unique to each account are listed further down with each account.

NOTE: The On My Computer folder is used for POP accounts. Messages from all POP accounts are…

13 Rules Regarding Proper Email Etiquette from Around the World

Last month, France enacted a new labor law that gives anyone who works at a company with 50 or more employees the “right to disconnect” from their email. That means that employers actually have to actively enact policies discouraging people from sending or responding to messages outside of typical business hours.

While that ruling may sound like a utopian pipe dream to the many Americans for whom work communication infiltrates early mornings, late nights, and even weekends, it wasn’t such a big leap for the French, who have long valued work-life balance.

Generally, email culture varies widely around the world, from the response times you can expect to the phrasing and tone used. So, if you plan to communicate with colleagues, new clients, or sources from other countries, we’ve rounded up some examples of email etiquette and other quirks to remember to help ensure smooth communication.


You won’t find many direct declines peppering emails from Indians. People will throw out a “maybe” or “yes, but” to imply “no” without actually saying it. This allows both parties to “save face,” an important cultural concept where both parties avoid an embarrassment that could come from a refusal. For example, if you ask an India-based colleague to Skype at what would be 7 p.m. their time, they may reply with “yes” but then mention that they will push back their dinner plans as a way to signal that the time isn’t actually convenient—that’s your cue to suggest an earlier time.


When you send over a suggestion or a business plan and an Indian colleague responds that they have some “doubts” on the issue, they could very well just mean that they have questions. There are Hindi and Tamil words that effectively mean both, so someone may inadvertently write the former, which comes across as much more negative, when they really mean the latter.


In China, people state their names with their surname first, followed by their given name. It would be rude to call someone only by his or her last name, so a Westerner would have to make sure to switch the order before adding a title (Mr., Ms, etc). However, Chinese people will sometimes preemptively use the Western format when emailing Western companies, which would lead to confusion if the recipient tries to swap the names. When in doubt about someone’s name, ask.


While many Americans see emoticons as unprofessional, the Chinese generally don’t. Porter Erisman, who worked at the Chinese e-commerce giant Alibaba for many years and wrote the book Alibaba’s World about his experience, says that even senior managers would include “all sorts of cute smiley faces and animations” in their emails. “At first it seemed a little strange to me, but by the time I left the company, even I was peppering my internal emails with little emoticons everywhere,” he tells…

How Your Email Subject Lines Can Affect Your Work

Need to write an important email? If you can, avoid composing it on a Monday—but if it can’t wait, make sure to double-check the subject line’s spelling, grammar, and punctuation before hitting the “send” button. As Business Insider reports, a new analysis conducted by email productivity tool Boomerang found that online missives sent on Mondays are more likely to contain subject line errors than digital dispatches crafted on other days of the week. In turn, these emails are less likely to receive a response from recipients.

Boomerang used automated grammar-checking software to scan the subject lines of more than 250,000 emails and monitored their response rate. Not surprisingly, they discovered that Monday—the day we’re settling back into business mode after a weekend away from the office—is when people make the most mistakes.

Stray typos might not seem like a big deal (unless you’re a die-hard grammarian), but Boomerang’s data scientists discovered that they affected reply rate. Mistake-free subject lines had a 34 percent response rate, but emails containing one or more typos in the subject line—think improperly capitalized words, spelling errors, and faulty…