How to Write a Complaint Letter to Your Landlord

If you have a dispute with your landlord, it’s important to put it in writing so you have a provable record of the dispute. Even if you’ve already spoken with your landlord or super, write a complaint letter that describes the problem and what you expect your landlord to do to fix it. Provide a deadline and follow up until the situation is resolved.[1]

  1. 1 Choose a specific issue to focus on. If you have several issues you want to address with your landlord, pick 1 or 2 of the most pressing issues for your letter. Problems that are simply annoying may not warrant a formal complaint letter.[2]
    • Your complaint should be specific, and within your landlord’s power to resolve. For example, problems with electrical wiring, damage to floors, stairs, doors, or windows, or the removal of pests or mold are problems worthy of a formal complaint letter.
    • If your problem is with a neighbor or other resident of the property, it’s usually best to try to talk to them and attempt to work out a solution to the problem before getting your landlord involved.
  2. 2 Create a chronological account of the problem. Gather any information you have regarding previous times you’ve discussed the problem with your landlord, as well as any attempts that were made to fix it.[3]
    • Be as specific as possible, including dates and approximate times. Try to account for when you first noticed the problem, and when you first notified the landlord of the problem, if nothing else.
    • Document the number of times you’ve talked to your landlord or anyone else in the management office about the problem. If possible, include names of anyone you talked to.
  3. 3 Take photos as evidence of the problem. If your complaint relates to something that needs to be…
Sasha Harriet

Sasha Harriet

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Sasha Harriet

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