On Friday, Microsoft sent out notification emails to some users informing Outlook account owners of a breach the company suffered and which might have also impacted Outlook users directly.
According to Microsoft, between January 1, 2019, and March 29, 2019, a hacker, or group of hackers, compromised the account of a Microsoft support agent, one of the company’s customer support representatives that handles technical complaints.
The OS maker said it disabled the compromised support agent’s credentials once it learned of the unauthorized intrusion; however, the company said there might be a possibility that the hacker accessed and viewed the content of some Outlook users’ accounts.
“This unauthorized access could have allowed unauthorized parties to access and/or view information related to your email account (such as your e-mail address, folder names, the subject lines of e-mails, and the names of other e-mail addresses you communicate with), but not the content of any e-mails or attachments,” Microsoft said in the email…
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